Visitor Management
WHAT IT DOES
Visitor Management
The FMS:Engage Visitor Management system delivers a superior visitor experience and an industry-leading solution that reduces your security and compliance risk while improving your organization’s brand. With intuitive check-in kiosks and a variety of options including parcel management, FMS:Engage allows you to create a safe and seamless experience for all occupants from invitation to departure.
Automated Visitor Booking
Hosts can automatically pre-book visitors through their calendar just by including an email address such as visit@smartco.com into the calendar invite, or hosts can use their online employee-dashboard to pre-book their visitors. For clients also using the FMS:Engage Workspace Booking System, you can simply include visitors in the bookings of resources such as meeting rooms – and this will automatically book visitors onto the visitor management system as well.
Booking Confirmation Sent to Visitor
The visitor immediately receives a confirmation email/ text message with the details about their upcoming visit, directions, arrival instructions and a secure link that the visitor can use to pre-register before their arrival.
Visitor Self-Service Check-In Kiosk
Visitors can make use of a self-service check-in kiosk at the reception or security desk, which has various sign-in flows including touchless check in through the visitor’s own mobile phone, facial recognition, ID/ Passport number, mobile number, or QR code.
Automated Visitor-Badge Printing
If required, as the visitor checks-in, a visitor badge will be automatically printed with all applicable details such as the visitor’s name & surname, visitor’s picture, host’s name & surname, the date, visitor type, and the company logo.
Host Notifications
As visitors arrive, a notification is immediately sent via email and/or text message and/or Microsoft Teams directly to the host, with the visitor’s details, picture, time of check-in, area that they have checked into, and their contact details. Notifications can also be set up to work through other instant messaging systems such as Teams and G-Chat.
Real-Time Dashboard
The real-time dashboard allows administrators to view a current list of all visitors checked into the building, view current parkers, view upcoming bookings and the location of each meeting, and view, search, filter, and download complete visitor reports.
Data Compliance
The system captures all necessary data compliance such as visitor-consent for their details to be captured by the system. This means you have peace of mind that your organization is treating visitor data safely and securely.
Visitor Safety Induction Management (Optional)
Visitors and contractors can save time on the day of their visit by completing their safety or health induction before they arrive. This can include a video, a questionnaire and/or a disclaimer to be signed.
Bring your workplace up to modern standards today!
FMS:Engage is trusted by innovative businesses around the world to deliver secure and productive workplaces. Join them in elevating the workplace experience with intuitive solutions for the modern employee and visitor.
